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Ordering yarn online in the UK: delivery, returns, checklist

Before you pay, check four things: the shade code in the basket, the number of balls or packs, the delivery charge for your basket, and the shop’s returns window. Delivery varies more than you might expect. On 1 October 2026, standard UK delivery ran from £3.45 to £4.95 at the shops below, and free delivery started anywhere from £25 to £40.

HazelLoop planning guide · Updated 1 October 2026 · Figures from cited sources

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Delivery and returns at UK yarn shops

We read each shop’s own delivery and returns pages on 1 October 2026. The figures are for standard delivery to a mainland UK address. Faster services cost more, and some addresses cost more too: LoveCrafts charged £5.95 to the Isle of Man, Jersey and Guernsey under £40.

Deramores now redirects to LoveCrafts, so LoveCrafts’ terms apply. Hobbii packs and ships its orders from Copenhagen, which is worth knowing if you need yarn quickly or might send it back. Amazon UK’s help pages wouldn’t load for us, and its charges depend on the seller and on Prime, so check the basket.

Standard UK delivery and returns, checked 1 October 2026
Shop	Standard delivery	Free delivery	Returns window	Conditions
Wool Warehouse	£3.45 (Evri or Royal Mail Tracked 24)	Over £30	60 days after receipt	Unopened balls; colour packs only if the whole pack is unused
Hobbii UK	From £3.99	From £29.99	3 months from purchase	Unused, labels on; you pay return postage to Denmark
LoveCrafts	£3.50 (Royal Mail Standard, tracked)	Over £40	30 days from delivery	New and unused; not wound yarn or part packs; original postage not refunded
Deramores	Redirects to LoveCrafts	As LoveCrafts	As LoveCrafts	As LoveCrafts
Hobbycraft	£4.95 (Royal Mail)	Over £25	28 days	Unused, in original packaging; free returns
Amazon UK	Not checked	Not checked	Not checked	Help pages wouldn’t load; depends on seller and Prime

Download this table (CSV) · free to reuse with a link to HazelLoop

Use the threshold, but only if you need the yarn

If your order is just under a free-delivery threshold, price it with one more ball. At LoveCrafts, 17 balls of Stylecraft Special DK at £2.35, in mixed colours with none reaching 10 balls, came to £39.95 plus £3.50 delivery. Eighteen came to £42.30 with free delivery. A spare ball of your main colour is often the cheapest way over the line.

Check the shade and the pack

Compare the shade name and code in the basket with your list, not the first photo on the page. A link to a yarn range doesn’t select your colour. Check whether a listing is one ball, a pack of one shade or a mixed-colour pack, and count the balls of each shade you’re getting.

Know your returns rights

Shop returns policies cover unopened or unused yarn, so anything you’ve wound into a ball won’t qualify. LoveCrafts and Wool Warehouse only take colour packs back whole. Separately, the Consumer Contract Regulations 2013 give you 14 days from receiving an online order to cancel it, as both shops’ policies set out.

Keep balls in their bags with the bands on until you’re sure you’ll use them.

Keep a record

Print your list or save a project backup before you order. A backup keeps your inputs, not prices or stock, so check them again when you come back. Keep the ball bands or a photo of them for the shade code and dye lot.

Check before you move on

Quantities for your pattern size, each colour rounded on its own
Shade name and code in the basket match your list
Number of balls or packs matches the plan
Delivery charge checked for your address and basket
Order priced with one spare ball if you’re near a free-delivery threshold
Returns window noted, bands kept on spare balls

Try it with your own numbers.

Calculate whole balls or packs for every colour. Subtract your stash and add UK delivery.

Build my list ↗

Common questions

Which UK yarn shop has free delivery?

On 1 October 2026: Hobbycraft over £25, Hobbii from £29.99, Wool Warehouse over £30 and LoveCrafts over £40, for standard delivery to mainland UK.

Can I return yarn I haven’t used?

Usually, if it’s unopened. Windows we found ranged from 28 days at Hobbycraft to 3 months at Hobbii. Wound yarn and part packs are generally excluded.

Can I buy the whole list in one click?

No. Shop links take you to product pages. Choose each shade and quantity yourself and check the basket before paying.

Sources and scope

Sources checked 1 October 2026. Label facts come from the linked references; worked purchase examples and arithmetic are our own illustrations. Original pattern and product names retain their source spelling.

How much yarn do I need? All UK wool quantity guides

Keep planning

These are planning estimates, not claims of projects we have made. Read our method and editorial approach.